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911 is the new emergency telephone number for all residents of the Regional District of Kootenay Boundary and the Regional District of Central Kootenay. People of all ages need to know how and when to call 9-1-1.
You can reach Fire, Police and Ambulance services by dialing 911.
When to Call:
1. To get help for someone who is hurt or very sick.
2. If you smell smoke or see a fire in your community.
3. If you see someone stealing or vandalizing property or hurting someone.
4. If you need emergency help fast for any reason.
When not to Call:
Never call 911 just to see if it works
Never call 911 for information
Never call 911 as a joke
How to Make an Emergency Call to 911:
1. Stay calm.
2. Dial 9-1-1 right away.
3. Tell the person who answers the phone exactly what is wrong.
4. Tell them the exact address where the emergency is.
5. Tell them the phone number you are calling from. If you are not at the same address as the emergency, tell them the address where you are.
6. Tell them your name.
7. Do not hang up until the person on the telephone tells you to. They may need to ask you more questions to help the fire department, police or ambulance service find you. They will also tell you what to do until help arrives
Is your house number clearly visible?
If you don't know your assigned house number, contact your local Regional District office:
Regional District Central Kootenay 1.800.268.7325
Regional District Kootenay Boundary 1.800.355.7352
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